Apparel Returns & Refunds

Each piece of Nate’s Plants apparel is made to order. Please review the size guide and confirm your size, color, and shipping information before purchasing.

Returns and Exchanges

We do not accept returns or exchanges for incorrect size selections, color preferences, or changes of mind.

Damaged, Defective, or Incorrect Items

If your apparel arrives damaged, has a printing or manufacturing defect, or differs from what you ordered, please contact us through the Contact page at natesplants.com within 14 days of delivery.

Include your order number, a description of the problem, and clear photos showing the item and the issue. For an incorrect item or size, include a photo of the garment’s label.

Once the issue is verified, we will arrange a replacement or refund at no additional cost to you. No restocking fee applies. Please do not return an item unless we provide instructions. If a return is required for an approved claim, we will cover return shipping.

Order Changes and Cancellations

Contact us as soon as possible if you need to change or cancel an order. Once production begins, changes and cancellations are no longer possible.

Refunds

We issue approved refunds to your original payment method within 5 business days of approval. Your bank or payment provider may take additional time to post the credit.

Policy Coverage

This policy applies to apparel only, not live plants.

This policy does not limit your rights under applicable consumer protection laws.